Welcome to Fabio Sodano Tailoring’s ecommerce site. Please read the following Terms and Conditions carefully before using our site or making any purchases. By accessing or using our site, you agree to these Terms and Conditions. If you do not accept these terms, please do not use our site.
1. General Information
Fabio Sodano Tailoring, located at Via Pomigliano, 4, 80048 Sant’Anastasia NA, Italy, offers an online sales service for high-quality tailored clothing and accessories. These Terms and Conditions govern the use of the site and all transactions made through our ecommerce platform.
2. Order Acceptance
We reserve the right to accept or reject any order placed through our site. Orders are confirmed via email to the address provided by the customer at the time of purchase. The order confirmation represents a binding contract between the customer and Fabio Sodano Tailoring.
3. Prices and Payments
All prices listed on our site are in Euros (€) and include VAT, unless otherwise indicated. Payment can be made via credit card, PayPal, or bank transfer. Merchandise will only be shipped after payment is received.
4. Product Processing
All our products are tailor-made and require time to create. Fabio Sodano Tailoring reserves approximately 15 working days for processing and creating the product before shipment. This time is necessary to ensure the highest quality and attention to detail that characterize our tailored garments.
5. Shipping
1 Shipping in Italy
– Shipping Cost: €10.
– Delivery times vary from 2 to 5 working days.
2 Shipping in Europe
– Shipping Cost: €20.
– Delivery times vary from 5 to 10 working days, depending on the destination.
3 Rest of the World Shipping
– Shipping Cost: €30.
– Delivery times vary from 5 to 10 working days, depending on the destination.
For orders over €250 shipping is free in Italy and Europe.
For the rest of the world the threshold is €350.
6. Returns and Refunds
6.1 Return Policy
We accept returns within 14 days from the date of delivery. Returns are free, but the shipping costs for returning the goods are the responsibility of the customer.
6.2 Return Procedure
To make a return, the customer must follow these steps:
1. Send a return request via email to info@fabiosodano.it indicating the order number and the reason for the return.
2. Await return confirmation and shipping instructions.
3. Pack the product in its original packaging, including all accessories, labels, and documentation received.
4. Ship the package to the address provided in the return confirmation.
6.3 Conditions for Return Acceptance
– Products must be returned in perfect condition, unused, unwashed, and undamaged.
– All accessories, labels, and original packaging must be included.
– We reserve the right to refuse returns that do not meet these conditions.
6.4 Refund
Once the return is received and verified, we will refund the amount paid within 10 working days. The refund will be made using the same payment method used for the original purchase.
7. Changes to Terms and Conditions
We reserve the right to modify these Terms and Conditions at any time. Changes will be effective upon posting on our site. We encourage you to review this page periodically to stay informed about any updates.
8. Contact
For any questions or clarifications regarding these Terms and Conditions, you can contact us via email at info@fabiosodano.it or by phone at +39 376 242 6632.